Last Updated: July 2, 2026

Acceptance of the Terms of Sale

1. THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY.

THESE TERMS OF SALE REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS.

BY PLACING AN ORDER FOR PRODUCTS OR SERVICES FROM THIS PLATFORM, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT, AND YOU ACCEPT AND ARE BOUND BY THESE TERMS OF SALE. YOU AFFIRM THAT IF YOU PLACE AN ORDER ON BEHALF OF AN ORGANIZATION OR COMPANY, YOU HAVE THE LEGAL AUTHORITY TO BIND ANY SUCH ORGANIZATION OR COMPANY TO THESE TERMS OF SALE AND CONDITIONS.

YOU MAY NOT ORDER OR OBTAIN PRODUCTS OR SERVICES FROM THIS PLATFORM IF YOU (A) DO NOT AGREE TO THESE TERMS OF SALE, (B) ARE NOT THE OLDER OF (i) AT LEAST 18 YEARS OF AGE OR (ii) LEGAL AGE TO FORM A BINDING CONTRACT WITH INHOUSE MARKET, INC., OR (C) ARE PROHIBITED FROM ACCESSING OR USING THIS PLATFORM OR ANY OF THIS PLATFORM'S CONTENTS, GOODS OR SERVICES BY APPLICABLE LAW.

These terms and conditions of sale (these "Terms of Sale") apply to the purchase and sale of products and services through the InHouse platform, including websites, mobile apps, and any other methods of access to the platform provided to you (the "Platform"). Please see the Terms of Use for the full definition of "Platform." These Terms of Sale may be updated by InHouse Market Inc. ("Company," "us", "we", or "our") from time to time. Non-material changes are effective as of the "Last Updated Date" referenced herein. Material changes affecting active paid services or subscriptions will be communicated as described in our Terms of Use. These Terms of Sale apply to Users and Property Partners purchasing through the Platform. You should review these Terms of Sale before purchasing any product or services that are available through this Platform. Your continued use of this Platform after the "Last Updated Date" will constitute your acceptance of and agreement to such changes.

These Terms of Sale are an integral part of the Terms of Use that apply generally to the use of our Platform, and they are incorporated into the Terms of Use with relation to purchases you make on the Platform. You should also carefully review our Privacy Policy before placing an order for products or services through this Platform (see Section 9). Please see Section 20 for the list of documents that form the full agreement contemplated by these Terms of Sale.

Who you are buying from. InHouse offers products under more than one commerce model, and the model that applies to a product is identified at the point of sale (on the product listing, in your cart, at checkout, and/or in your order confirmation). Where InHouse is the seller of record (reseller), InHouse sells the product to you, the product-sale terms below — including price and payment, shipment, returns and refunds, and tax — apply to InHouse, and products are typically drop-shipped to you by the manufacturer or distributor on our behalf. Where a product is sold by a third-party brand or merchant (a "Third-Party Seller") — including marketplace, affiliate, or referral arrangements — that Third-Party Seller is the seller and merchant of record, your purchase is a contract directly with that seller and is governed by its terms, pricing, shipping, returns, and warranty policies, and InHouse acts only as a facilitator or referrer and may earn a commission. Section 19 of the Terms of Use describes these commerce models in full. The product-sale terms in these Terms of Sale apply to purchases where InHouse is the seller of record; for purchases from a Third-Party Seller, that seller's terms govern the sale and these Terms of Sale apply to InHouse's role as facilitator or referrer, to InHouse-provided services (such as design and digital-twin services), and to your use of the Platform.

2. Order Acceptance and Cancellation

You agree that your order is an offer to buy, under these Terms of Sale, all products and services listed in your order. All orders must be accepted by us, or we will not be obligated to sell the products or services to you. We may choose to cancel or otherwise not to accept orders at our sole discretion, even after we send you a confirmation email with your order number and details of the items you have ordered.

Availability and out-of-stock items. All products are subject to availability, and availability shown on the Platform is an estimate based on information from Suppliers and Third-Party Sellers that may not be current. A confirmation email acknowledges that we received your order; it is not a guarantee that the item is in stock or that your order will ship. If a product you ordered is or becomes out of stock, backordered, discontinued, or otherwise unavailable, we may cancel that item or the entire order, in whole or in part. Where we offer one, you may instead choose to backorder the item or accept a comparable substitute. If we cancel an item that you have already paid for, we will refund the amount charged for that item. We are not liable for any out-of-stock, backordered, delayed, or unavailable item beyond refunding amounts you paid for it.

Price changes and pricing errors. Prices may change at any time, and the price for your order is the price in effect when your order is accepted, as shown in your order confirmation. If the price of an item changes, or if an item was listed at an incorrect price due to a typographical, system, or pricing error, we reserve the right to cancel or decline the order (and refund any amount charged) or to contact you to confirm the order at the corrected price before shipping. We are not obligated to honor an incorrect price. Where a product is sold by a Third-Party Seller, that seller's availability and pricing policies govern that order, and InHouse may cancel or decline the related transaction on the Platform accordingly.

3. Prices and Payment Terms

(a) All prices, discounts, and promotions posted on this Platform are subject to change without notice. The price charged for a product or service will be the price in effect at the time your order is accepted by us and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total and will be itemized in your shopping cart and your order confirmation email. We strive to display accurate price information; however, we may, on occasion, make inadvertent typographical errors, inaccuracies, or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences.

(b) We may offer, from time to time, promotions on the Platform that may affect pricing and that are governed by terms and conditions separate from these Terms of Sale. If there is a conflict between the terms for a promotion and these Terms of Sale, the promotion terms will govern.

(c) Terms of payment are within our sole discretion, and we must receive payment before we can and will accept an order. We accept major credit cards, Shop Pay, Apple Pay, PayPal, and select Buy Now Pay Later providers as may be shown on the Platform for all purchases. We retain the right to revise the list of accepted payment methods in our sole discretion at any time. You represent and warrant that (i) the payment method information you supply to us is true, correct, and complete, (ii) you are duly authorized to use such payment method for the purchase, (iii) charges incurred by you will be honored by your payment method company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the Platform at the time of your order.

(d) Applicable sales, use, or similar taxes are calculated based on your order and the ship-to location and are shown before you complete your order. Where InHouse is the seller of record (reseller mode), InHouse is responsible for collecting and remitting the applicable sales tax on that sale. Where a product is sold by a Third-Party Seller (see Section 1), that Third-Party Seller is responsible for any tax on its own sale. You are responsible for any tax that is your legal responsibility and that is not collected at checkout.

4. Shipments; Delivery; Title and Risk of Loss

(a) We will arrange for shipment of the products to you, though vendors whose products are available for purchase on the Platform may fulfill orders directly (for example, by drop-shipping the product to you on our behalf). We currently ship and deliver only to addresses within the United States, and do not ship to international addresses, P.O. boxes, or freight forwarders unless expressly stated on the product listing. Please check the individual product page for specific delivery options. You will pay all shipping and handling charges specified during the ordering process. Shipping and handling charges are reimbursement for the costs we incur in the processing, handling, packing, shipping, and delivery of your order.

(b) Title and risk of loss pass to you upon delivery of the products to you. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.

5. Returns and Refunds

Except for any products designated on the Platform as final sale or non-returnable, when InHouse is the seller of record we will accept a return of eligible products for a refund of your purchase price, less original outbound shipping and handling, provided the return is made within the return window stated on that product's listing (or, if no window is stated, within thirty (30) days of delivery), with valid proof of purchase, and provided the products are returned in original and resaleable condition with original packaging. For items sold by a Third-Party Seller (see Section 1), that seller's return policy applies. To return products where InHouse is the seller of record, email support@tryinhouse.com to obtain a Return Merchandise Authorization ("RMA") number before shipping. No returns will be accepted without an RMA number.

Return eligibility, windows, restocking fees, and conditions may vary by product and by Supplier and are as stated on the applicable product listing; some products are designated final sale, made-to-order, or non-returnable and may not be returned. Because products are sourced from and shipped by Suppliers, returns are handled on a case-by-case basis and may require return to, and be subject to the inspection and policies of, the applicable Supplier. For products sold by a Third-Party Seller (see Section 1), that seller is the merchant of record and its return, refund, exchange, and cancellation policies govern your purchase; you may be directed to make returns and refund requests directly to that Third-Party Seller, and InHouse is not responsible for that seller's handling of a return.

You are responsible for all shipping and handling charges on returned items. You bear the risk of loss during shipment.

After our inspection of returned products confirms resaleability of those returned products, refunds are processed within approximately 10 business days of our receipt of your merchandise. Your refund will be credited back to the same payment method used to make the original purchase on the Platform. WE OFFER NO REFUNDS ON ANY PRODUCTS DESIGNATED ON THIS PLATFORM AS NON-RETURNABLE.

For defective returns, please refer to the manufacturer's warranty (see Section 6) included with the product or as detailed in the product's description on our Platform.

6. Manufacturer's Warranty and Disclaimers

We do not manufacture the products offered on our Platform. The availability of products through our Platform does not indicate an affiliation with or endorsement of any product, service, or manufacturer. When InHouse is the seller of record, we pass through any applicable manufacturer warranty described on the product page and included with the product. To obtain warranty service for defective products, follow the manufacturer's warranty instructions. When a Third-Party Seller is the seller of record, that seller's warranties apply.

Where InHouse is the seller of record, we disclaim warranties to the maximum extent permitted by applicable law, except that any non-waivable implied warranties applicable to consumer product sales under the law of your state are not disclaimed. Where a Third-Party Seller is the seller of record, that seller's warranties and disclaimers govern the product sale.

SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

YOU AFFIRM THAT WE SHALL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR ANY BREACH OF WARRANTY CLAIMS OR FOR ANY DAMAGES ARISING OUT OF THE MANUFACTURER'S FAILURE TO HONOR ITS WARRANTY OBLIGATIONS TO YOU.

Product safety, regulatory compliance, and recalls. The manufacturer or Supplier of a product, not InHouse, is responsible for that product's design, manufacturing, materials, testing, labeling, instructions, regulatory compliance, and safety, including for product categories subject to specific regulation (for example, mattresses and other items subject to flammability standards, and children's products subject to U.S. Consumer Product Safety Commission requirements). If a product becomes the subject of a recall or safety notice, the manufacturer's or applicable seller's recall and remedy process governs. You are responsible for reviewing and following all assembly, installation, use, care, age-suitability, and safety instructions provided with a product, and you should stop using and follow the issued instructions for any product subject to a recall.

7. Limitation of Liability

IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR ENHANCED DAMAGES ARISING OUT OF, OR RELATING TO, AND/OR IN CONNECTION WITH ANY BREACH OF THESE TERMS OF SALE, REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE, (B) WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT, OR OTHERWISE) UPON WHICH THE CLAIM IS BASED.

OUR SOLE AND ENTIRE MAXIMUM LIABILITY, FOR ANY REASON, AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE WHATSOEVER, SHALL BE LIMITED TO THE ACTUAL AMOUNT PAID BY YOU FOR THE PRODUCTS AND SERVICES YOU HAVE ORDERED THROUGH OUR PLATFORM.

The limitation of liability set forth above shall apply to the extent permitted by law.

8. Goods Not for Resale or Export

You represent and warrant that you are buying products or services from the Platform for personal or household use, or to furnish properties you own, manage, or are authorized to furnish, and not for unauthorized commercial resale, export, or diversion. All purchases must be for delivery to addresses within the United States unless expressly stated otherwise on the product listing.

9. Privacy

Our Privacy Policy governs the processing of all personal data collected from you in connection with your purchase of products or services through the Platform. We hereby incorporate the Privacy Policy into these Terms of Sale with respect to collection and use of your personal information in connection with purchases made on the Platform. For example, we will use your name, mailing address, email address and payment information in order to process and fulfill purchase orders that you make on the Platform. Please review our Privacy Policy prior to making purchases on the Platform.

10. Force Majeure

We will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms of Sale, for any failure or delay in our performance under these Terms of Sale when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to our workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.

11. Governing Law and Jurisdiction

This Platform is operated from the United States. All matters arising out of or relating to these Terms of Sale are governed by and construed in accordance with the internal laws of the State of New York without giving effect to any choice or conflict of law provision or rule (whether of the State of New York or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than those of the State of New York.

12. Dispute Resolution and Binding Arbitration

(a) YOU AND INHOUSE MARKET, INC. ARE AGREEING TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY, OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION.

ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PRE-EXISTING, PRESENT, OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT, INJUNCTIVE AND EQUITABLE CLAIMS) BETWEEN YOU AND US ARISING FROM OR RELATING IN ANY WAY TO YOUR PURCHASE OF PRODUCTS OR SERVICES THROUGH THE PLATFORM WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION AS DESCRIBED IN SECTION 12 OF OUR TERMS OF USE, WHICH IS INCORPORATED HEREIN BY REFERENCE, EXCEPT FOR INDIVIDUAL SMALL-CLAIMS ACTIONS THAT QUALIFY AND REMAIN IN SMALL-CLAIMS COURT.

See Section 12 of the Terms of Use for arbitration procedures, the class-action waiver, the thirty (30) day opt-out right, and fee allocation. Purchase-related disputes are subject to that Section unless you validly opt out of arbitration under the Terms of Use.

13. Assignment

You will not assign any of your rights or delegate any of your obligations under these Terms of Sale without our prior written consent. Any purported assignment or delegation in violation of this Section 13 is null and void. No assignment or delegation relieves you of any of your obligations under these Terms of Sale.

14. No Waivers

The failure by us to enforce any right or provision of these Terms of Sale will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of InHouse Market, Inc.

15. No Third-Party Beneficiaries

These Terms of Sale do not and are not intended to confer any rights or remedies upon any person other than you.

16. Notices

(a) To You. We may provide any notice to you under these Terms of Sale by (i) sending a message to the email address you provide or (ii) by posting to the Platform. Notices sent by email will be effective when we send the email and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current.

(b) To Us. To give us notice under these Terms of Sale, you must contact us by email at support@tryinhouse.com or at a contact we may provide in your order confirmation. We may update the contact information for notices to us by posting a notice on the Platform. Notices will be effective one business day after they are received.

17. Severability

If any provision of these Terms of Sale is invalid, illegal, void, or unenforceable, then that provision will be deemed severed from these Terms of Sale and will not affect the validity or enforceability of the remaining provisions of these Terms of Sale.

18. Design Services, Twin-Creation Fees, and Non-Refundable Fees

Fees for design services, Digital Twin creation, space setup, planning, or similar services (collectively, "Service Fees") are charged for the service itself, not for any particular outcome, and are non-refundable once the applicable service has been delivered or substantially performed. We may reject, decline, or cancel any Digital Twin or design request for any reason in our sole discretion (including where your inputs do not meet our ideal modeling inputs); if we decline before the service is delivered or substantially performed, we will not charge you or will refund any prepaid Service Fee for that request, as described in Section 15 of the Terms of Use. Service Fees cover the creation and delivery of the service, not ongoing hosting, maintenance, updating, or continued editability; we make no warranty of maintenance and may freeze, lock, limit, or discontinue a Digital Twin or its editing features (including product "swaps" and updates) at any time in our sole discretion, without that entitling you to a refund. See Section 15 of the Terms of Use. Design outputs, visualizations, renderings, and fit or dimension references are estimates and visual aids only and are not warranted to be accurate or to result in any particular product fitting or appearing as shown; their accuracy depends on the underlying floor plan and source data (including address-based and third-party data) that we do not control or verify, and we are not responsible for inaccurate, incomplete, or unavailable floor plans. See Section 15 of the Terms of Use. To the maximum extent permitted by law, where a Service contains a material error attributable to us, your sole and exclusive remedy is a corrected or revised output (including further revisions as reasonably needed to make it right) at our election, and not a monetary refund. Digital Twins and design outputs are hosted on and accessed through InHouse systems, are not exportable, and require an active, paid account in good standing (and, for property or organization plans, a current subscription) to access; your fees do not purchase a downloadable or portable copy. See Section 15 of the Terms of Use.

19. Price, Program, and Plan Changes; No Grandfathering

All prices, fees, plans, discounts, promotions, program inclusions, and benefits are subject to change at any time in our sole discretion. Prior pricing, plans, promotions, and program terms are not grandfathered or guaranteed to continue. Features or programs offered for free or on a one-time-fee basis may be converted to subscription or other paid models at any time, subject to any notice or consent required by law. Any loyalty, rewards, points, credits, or referral program is a discretionary benefit with no cash value that we may modify, devalue, suspend, or terminate at any time; see Section 18 of the Terms of Use.

20. Entire Agreement

Our order confirmation, these Terms of Sale, the license agreement relating to any product or service you obtain on or through this Site, our Website Terms of Use, and our Privacy Policy will be deemed the final and integrated agreement between you and us on the matters contained in these Terms of Sale.